Descripción
Profile
She/he should be a Graduate in B.Sc. (Science - any specialization). B.A. (Arts) will not be discarded beforehand.
Excellent English Language (especially spoken), plus fluency in French, ideally. (Foreign language knowledge shall be tested). We are especially interested in hiring employees from different nationalities with EU passport.
Good knowledge on computer and internet (MS Office, Skype, Teamviewer and all these basic computer ...
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Funciones y responsabilidades
Tasks
Provide full customer care in an appropriate way.
Support software applications via e-mail, chat and telephone.
Track and reproduce clients’ questions with technical issues.
Report bugs and software testing.
Write technical documentation (user manuals, FAQ’s, improve guides).
Coordinate with other departments for technical troubleshooting.
Requisitos
Titulaciones
Licenciatura (Biología)
Experiencia mínima
Atención de usuarios (Duración: más de 10 años)
Idiomas
Inglés (Lectura: Excelente, Escritura: Excelente, Conversación: Excelente)
Otros
Disponibilidad para viajar
Información adicional
Job Offer
Permanent full time job. Flexible hours.
Salary depending on applicant’s qualifications.
Promising career opportunities, ongoing training and social benefits.